Billing Terms & Conditions

Thank you for choosing Karlaux for your furniture needs. Please review our payment policy outlined below:  

Accepted Payment Methods: We accept payments via credit/debit cards

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Diners Club
• JCB
• Afterpay (Buy Now Pay Later)

Currency: All transactions on Karlaux are processed in USD (United States Dollar).

Tax Calculation: The sales tax rate ranges from 0% to 16% depending on the state.

Payment Security: Your payment security is our priority. Karlaux ensures that all payment transactions are encrypted and securely processed to protect your personal and financial information.

Payment Authorization: By placing an order on Karlaux, you authorize us to charge the designated payment method for the total amount of your order, including applicable taxes and shipping fees (if any).

Order Confirmation: Once your payment is successfully processed, you will receive an order confirmation email to the address provided during checkout. This email will contain details of your order, including the items purchased, total amount paid, and shipping information.

Payment Disputes: In the event of a payment dispute or unauthorized transaction, please contact our customer care team for prompt assistance.

Payment Processing Time: Payments are typically processed immediately upon placing an order. However, please allow up to 0-1 business days for payment processing in some cases.

Payment Failure: Please check the payment information you provided during checkout again, or try using an alternative payment method, if for any reason your payment is not completed. For assistance, if the problem continues, please contact us with your financial institution or our customer support team on our email info@karlaux.com.

Payment Policy Updates: Karlaux reserves the right to update or modify this payment policy at any time without prior notice. Please review this policy periodically for any changes.

For any questions, please contact us.

Please read our handy FAQs or contact us directly. We aim to respond to your inquiries within 24 hours during the business hours listed below.